FAQ's

get the answers to questions that everyone wants to know

What is a Web Address (Domain Name)?

You must register a domain name for your website. A domain name is the unique name that identifies your website (Ours
for example is jchurchgraphicdesigns.com). Domain name registration involves an annual charge for the registration. If you do not have a domain name registered yet, with all of our packages we offer free domain names as well as free hosting.

What is HOSTING?

Your website must be hosted somewhere on a server. There are many hosting companies that offer this service. The price
And functions for hosting accounts vary widely by service provider. What functions you need for your website depends on
the type of site you have. For example, if your website is an eCommerce site, meaning you will be selling products And
accepting payments online, your hosting account will need to have a MySQL database for secure data storage And a SSL
certificate for encrypted payment transmissions. If you already have a hosting account we will check to make sure all of the
necessary functions you need come with your hosting account. If you do not have a hosting account yet we will assist you in
selecting a provider that offers the functions you need at the best price.

Will i be able to see my completed website before it goes live?

We will communicate with you on a regular basis And update you with the projects progress. During construction of your
website you will have access to the development pages And be asked to review the site And request changes as we go
along..You will see the majority of your site with the exception of database driven elements and certain other parts that require extensive development. YOU WILL SEE THE FULL DESIGN AND LAYOUR prior to your publishing (go Live)

How long does it all take?

Because we involve you in the design process And regularly ask for feedback as it is being developed, it depends on
the complexity of the site And functions you want. An estimated time frame for completion is included with each project
quote.

Project time can range from 24 hours to 60 days.

What if I want to change my design after it's already been completed?

Minor updates to content in your website are included for 6, 12 or 24 months depending on which package you choose. It does not include changes to the site design or installing additional pages, Additional pages and/or design changes are handled on a case by case basis.

The details of your plan will be clearly outlined within your first design consultation and invoice. there are options to extend your coverage if you choose to do so.

What is the cost after my initial coverage period ends?

That information will be provided at the time of your inital consultation. Generally we will charge the flat fee for hosting adn the domain registration.

How will i know that my site design is unique?

We offer complete website design with custom layout, graphics And navigation. We do not use templates And create all
sites from scratch. UNLESS INSTRUCTED OTHERWISE BY CLIENTS. the option is there to use a template if requested by a client.

Do you accept Credit cards?

We accept all major credit cards, AMEX, MASTERCARD, VISA

What is the design process and how difficult is it to understand?

Our focus is to make this sometimes overwhelming process easier for you. Therefore we have spelled out the steps we take
to help you understand the process, for more information you can see more HERE

Our services include:
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-Network Design & Maintenance
-Network Security
-VOIP Design & Maintenance
-Unified Communications
-Virtualization Solutions
-Managing Services & Cloud Computing
-Technology Audits & Documentation
-Office Relocation Coordination
-Technical Support & Training
-Project Management